Robert M. Bramson
has not only studied difficult people but has closely observed the diplomats
of this world -- the people who seem to get along and get results from everyone
they encounter. His 12-year study of all types of individuals has resulted
in this audio program -- a program that makes coping with difficult people
a lot easier. He is the leading authority in the prevention and management
of difficult, nonproductive behavior, and in obtaining optimal individual
performance from executives.
